Hi, I’m Zack Richardson. This is my digital resume!

If you’d like to contact me, please reach out via LinkedIn @ richardsonz

PDF version of this resume available here


California Polytechnic State University - San Luis Obispo

B.S. Software Engineering


Senior Project: Fitness-tracking iOS app integrated with AWS (see demo)



Redmond, WA

Software Engineer II

May 2022 - Present

  • Building OpenTelemetry-based observability platform and tools shared across Commerce
  • Developed infrastructure-as-code solutions to reduce manual toil during global expansion of multiple Commerce services on Azure

Software Engineer I

March 2020 – April 2022

  • Developed service and infrastructure health monitoring solutions for various services running on AKS using Grafana, Prometheus, Kusto, and internal tools
  • Developed and maintained .NET libraries shared across Commerce, including a CosmosDB client, an authentication middleware, and infrastructure configuration tools
  • Migrated key services (serving 100k+ RPS across multiple global regions) to Azure Kubernetes Service (AKS) and .NET Core



DevOps Engineer

September 2019 - February 2020

  • Managed company’s AWS resources and CICD pipelines
  • Migrated backend services to Docker on AWS


San Jose, CA

Software Engineer Intern

June 2019 - September 2019

  • Worked within Intuit’s Financial Data Platform team building DevOps solutions to enhance developer productivity
  • Designed AWS CICD pipeline that deployed services to production ~60% faster than previous solution (see demo)


Las Vegas, NV

Field Engineer I

September 2017 – February 2019

  • Continued development of Java command and control system initially developed during internship
  • Shifted multiple team’s build scripts from Apache Ant to Gradle, decreasing build complexity and improving developer experience

Software Engineer Intern

June 2017 – August 2017

  • Developed Java command and control system utilizing the Nasa World Wind SDK